Refund policy
Our Money-back guarantee
At Vita beauty, we take pride in the quality of our products and the satisfaction of our customers, If you are not completely satisfied with your order, you may return the product and receive a full money-back guarantee within 14 days of receiving your order. Please note that the amount refunded cover the product price only, and doesn't include shipping fees.
Terms and conditions
- You must provide proof of purchase ( order number or invoice ).
- The return period is only two weeks from the date of receiving the order.
- The product must be in its original packaging.
How to submit a Return request
- Contact Us: Please contact us via email at info@vitabeauty.biz, through our customer service on the website, or on our social media platforms.
- Product Return: After your request is approved, we will arrange for a shipping company to come to you to pick up the product, and we will cover the shipping costs.
- Money-Back Guarantee: Once we receive the product, we will verify that it meets the conditions, and then we will process your money-back guarantee within 10 business days.
Contact us
If you have any questions or inquiries about our return policy, please contact us at info@vitabeauty.biz